Return and Refund Policy

Workmanship Warranty: We offer a 6-month warranty on our workmanship. Unless otherwise specified on the invoice, our warranty for workmanship or parts does not cover any associated costs of repairs, including but not limited to, loss of income, towing fees, rental cars or any form of vehicle recovery. *Please not some parts manufacturers may require parts being sent for inspection before any claim for credit can be given.

New Parts Warranty: Warranty on new parts are per supplier / brand warranty specifications. Please not some parts manufacturers may require parts being sent for inspection before any claim for credit can be given. Labour charges are not covered in the event of part failing.

Customer Supplied Parts: There is no warranty on customer supplied parts, customers to take warranty claim to place of purchase. Workmanship warranty of 6 months from date of fitment applies. **Cobb & Co no longer accept customer supplied parts.

Second-Hand Parts Warranty: If second-hand parts are fitted, the warranty on parts depends on the supplier and is usually limited to 45 days. We do not cover the labour costs to replace faulty second-hand parts. Any customer supplied components are only covered by our labour and the customer is responsible to take up any faulty parts matters of their own accord. .

Cooling System Warning: For customers who have had cooling system repairs, At the time of testing / repair, all care has been taken to ensure the cooling system has no external or internal leakage. However, all cooling system components are under constant stress and may fail. We therefore cannot be held responsible for components not replaced at the time of repair. *

Alternator / Starter Motor Warranty: For customers who have had alternator/starter motor repairs: Warranty is void if contamination is found inside the unit from oil, coolant or any other source. 

Weather Events: In the event of severe weather such as hail & storms Cobb & Co Car Services PTY LTD are not responsible for any damage incurred to a vehicle as a result of any weather event.  Due to limited parking, we cannot guarantee covered storage to any vehicle.

WARRANTY VOID :

Owner Neglect: Damage from lack of regular maintenance, improper use, or accidents.

Normal Wear and Tear: Standard degradation of non-repaired parts over time.

Third-Party Interference: Issues arising if another mechanic attempts to fix or modify the work.